Wednesday October 6th

Date: Wednesday October 6th

Event: West Coast Swing

Guest Issues: Had a few tables that went beyond the 120 second greet time because we had a massive party get sat at the same time as 2 other 8 tops. Ryan and I supported the floor and things smoothed out quickly.

Service Issues: Servers are constantly complain to get coctail tables instead of dining and would like the host stand to send these tables to the bar. It's not right by our guests to deny them a table when they want one and kind of rude to the hosts to expect that we would do wrong by our guests to be right with the servers. I think that the situation is actually a symptom of dysfunction between the two teams and a bit of team building between the two departments is needed. Additionally it's a symptom of servers having unreasonable expectations of the reality of our business. We'd all love to be gang buster with dining guests but in actuality we cater more to a coctail crowd that share finger foods and we must adapt to be best with guests.

Food Issues:

Technical Issues:

Things We Need/Ideas:

Misc: