Saturday, August 21, 2010

Saturday, August 21st

Date:Saturday, August 21st

Event:Glow in the Dark Party - as per our usual Saturday, the minute the music got loud all of the ballroom and dining started asking for checks. Could we make more money from sat tables drinking and dining that are enjoying the atmosphere than the first hour of dance party drinkers filtering in? Should we limit the volume of an event until the kitchen closes? What is the meaning of life? What is 6 x 7? 42. Yes the answer is 42. . . Wait. I'm sorry, can you repeat the question?

Guest Issues: Mata saw someone she recognized as a minor she had drawn x's onto and pointed her out. She and her boyfriend were both consuming alcoholic beverages (she had an olde thyme lemonade). I asked to see her ID again, apologizing in advance if it was a case of mistaken identity. When she presented her ID the birthdate was 9/29/89. I told them they both had to surrender their beverages as told them they had to leave. Billy walked up as I did and asked if they'd closed out their tab at the bar (thanks for catchin' that detail, Billie-girl! Mental note made.) and he indicated that they had. They were polite and left quietly.

Service Issues:

Food Issues:

Technical Issues:Henri had the projector turned off for the glow in the dark dance party, then wanted it back on. . . It wouldn't come back on w/o a hard reset.

There was a 3-5 minute space of silence when there was an audio complication.

Things We Need/Ideas: On Saturday night we really could use an 8 host. Even with the mid coming in at 4 it can get a bit hairy and we could cut the 4 much earlier with an 8 in, keeping the host team fresh, sharp and energetic.

Misc:

Mad Props:Lucas got sat with a 12, a 15 and a 30 person party all within a 15 minute period. he asked for assistance from Billie, Ryan and myself whenever he needed it. He always had specifics of what he needed and when we came back with orders from tables he took them when able and when weeded had us add them to tabs. He always had a smile for every table and was warm and curteous even when completely weeded. Mad props to Billie and Ryan for such a strong presence on the floor! Mad props to Lucas for asking for the right help at the right time and never letting them see him sweat!

Heather got a fantastic compliment from a couple earlier in the night. 'The best bartender ever.' Great guest service! Woot-eye!

Mad props to my bed for being so soft and comforting. I can't wait to crawl into it!

Till tomorrow. MUAH!

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