Saturday Sept 25th

Date:Saturday Sept 25th

Event:Nerdeoke and Chaos Reigns Karaoke

Guest Issues:A guest was told by a female bartender that we had a $10 minimum on charge cards. She was very upset and asked to talk to a manager. I turned it over to Mel.

Service Issues:One cocktail wasn't enough for tonight so I helped Maria most of the night.

We had numerous res and host issues (more at res) that stem from the lack of a shift leader present at both stations on busy shifts. There are performance issues compounding the situation as well. We desperately need to restructure the deptarment so that we can have leadership present when needed and make host a week train as well as res being a week train. Training should end with a compentecy test and a certification follow with at least one full classroom for both training weeks. If we don't reign in our problems in our hospitality depts immediatly following FFest we're gonna have a hard time going into the holidays with a strong team.

Food Issues:

Technical Issues:skee ball 3 is wonky and it's 2 till. opener should check it out.

Skee ball 4 - the Solenoid (sp?) is still attached to the rocker bar but it had come loose so it's wiggling around instread of pulling the rocker bar and dropping the balls. Again. 5 till. . . can the opener take a look?

Things We Need/Ideas:We all need a nap. Nite nite. MUAH

Oh and I need a date with Elijah Wood. Get on that please. Thanks.

Misc:Zzzzzzzzzzzzzzzzzzzzzzzzzzzz. . .