Thursday, September 2, 2010

Thursday, September 2nd

Date:Thursday, September 2nd

Event:Geeks and Karaoke

Guest Issues:

Service Issues:There was a little confusion at the beginning of geeks with table numbers but it smoothed out quickly.

At one point the host stand made cuts on the maps differently between the host stand and server well maps, leading to a misunderstanding between two servers but they course corrected well and turned it into a learning experience for new hires Galla and Aimee.

Food Issues:

Technical Issues:

Things We Need/Ideas:

Misc:Caitlin spent a lot of time playing on her phone tonight. Whenever the door from the kitchen would open she'd hide it and try to look like she wasn't. Most of the night she was seated on the folding chair that's back there. Can we replace it with a folding step stool to remove temptation? At one point Kristen came out and complained to me that no one was letter her know to turn off lanes that were no longer sat, so I asked Caitlin to please relay that information in a timely manner to the Pinsetter. Caitlin responded that she didn't know which ones were sat because no one had come to tell her the lanes were up.

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